Renewal domain thebottomup.it, mapped to the site 'tbu13.wordpress.com'

  • Unknown's avatar
    ladrugo · Member ·

    We’re trying to renew our wordpress.com domain but we only have the opportunity to buy a new domain with a personalized name. But we just got it: http://www.thebottomup.it
    How can it be done? We are bound to pay 35$?

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    The issue is likely that the WordPress.com user account that you are posting from is not the owner of that upgrade.

    Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to renew the upgrade.

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