Renewal Notice from WordPress.com

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  spgsandmoms · Member · Apr 9, 2018 at 3:54 pm

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  Hi! I just don’t get what this email means, I mean, I can read it but I just don’t know what do I have to do. Thanks for your help…

  Dear …,

  This email is to notify you that the following product(s) is set to expire on the date(s) listed:

  … – May. 09, 2018

  ICANN, the Internet Corporation for Assigned Names and Numbers (and/or the associated ccTLD authority), requires that we send this renewal notice before a domain’s expiration date. Please note: If auto-renew is enabled for your product(s), we’ll automatically attempt to process a renewal for you before the expiration date(s).

  You can renew your product(s) or verify that auto-renew is enabled via the Purchases section of your WordPress.com dashboard.

  NOTE: For certain TLDs, if renewals are not processed in the proper respective time frame, redemption fees may be applied and/or your domain name may be placed on non-renewal status.

  If you have any questions or concerns, please don’t hesitate to can get in touch with our Happiness Engineers via our contact form.

  Thank you for using WordPress.com!

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Apr 9, 2018 at 4:37 pm

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  Hi spgsandmoms,

  There are no domains owned by the spgsandmoms account you are currently logged in to, so it looks you may have more than one account. Which domain is the email referring to?

  If you let me know, I’ll take a look.

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  spgsandmoms · Member · Apr 9, 2018 at 7:32 pm

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  Hi!

  My domain es shoppergirls.com

  The registered email is (email visible only to moderators and staff)

  Could you tell me, what do I have to do with the previous email that I copy here and what is all about.

  Thank you so much!

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  gemmacevans · Member · Apr 10, 2018 at 10:11 am

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  Thanks! The email was sent to notify you that shoppergirls.com is due for renewal and will auto renew if that option is enabled on the purchase — is it by default. There isn’t anything you need to do in this case because the domain was successfully renewed.

  shoppergirls.com is owned by another WordPress.com account. If you have specific questions about the renewal, please login to the account used to purchase the domain and I’ll be happy to give you more information.

  I hope this helps clarify things :)