Renewal of bayslawfirm.com
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I need to renew bayslawfirm.com
The blog I need help with is: (visible only to logged in users)
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Hi there,
I would be happy to assist you in renewing your subscription. However, the upgrade that was purchased is not associated with the account you contacted us from. Until recently, you were able to renew an upgrade that was under your account, but now only the owner of the upgrade can. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into renewing the subscription upgrade. However, you should be able to renew the domain if logged into the account that owns the upgrade.
Let me know if you have any questions.
Thanks!
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Darnell,
I don’t know what that means. This is the only WordPress account I have. I am unaware of any other accounts. My associate Jeff Kline may have upgraded at some point, but I don’t have any way of knowing unless the username is (email visible only to moderators and staff).
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Darnell,
My former associate, Jeff Kline, gave me his username and password.
private info redacted
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Hi there,
Thanks! That is the account that you provided does have the upgrade under it.
I checked with our registrar and bayslawfirm.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.
Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
the risk of someone else jumping in front of you to purchase the domain before you get the chance.Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.
I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.
Please visit the support page link for further instructions:
Let me know if you have any questions. Thank you!
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Since this is a public forum, I removed all personal information to prevent spam.
Thanks!
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Darnell,
I want to renew and I’m okay with the fee. I don’t know hot to do that and I still need to transfer this account (which belongs to my former associate) to my account as I am the managing partner of the firm. How do I go about doing that. Can you maybe send me a link or something that I can follow to complete the renewal?
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Hi there,
I’ll be happy to contact the registrar to see if we can restore bayslawfirm.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain. It usually takes no longer than 24 hours to retrieve the domain and have it restored to your site.
I will let you know once I hear back from the registrar.
Let me know if you have any questions.
Thanks!
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Hey there!
Good news, we were able to retrieve and restore bayslawfirm.com to your account!
I also sent a manual payment request for the domain subscription.
Please let us know if you have any questions. Thanks!
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I made the requested payment and the website is back up. Thank you for your assistance on that. I still need to transfer the “upgrade” out of this account and to the “bayslawfirm” account.
How do I go about doing that?
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I restored it under the bayslawfirm account. Let me know if you do not see it or if it is under the wrong account.
Thanks!
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