Renewal of domain name

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  upsiedaisys · Member · Apr 10, 2017 at 2:48 pm

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  I noticed that you have renewed my domain name automatically. I do not wish to renew my domain name. Can you please cancel and refund the renewal fee? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Apr 11, 2017 at 11:12 am

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  Hi there,

  I see from your account that you disputed the payment to WordPress.com and PayPal has issued a chargeback against us. Chargebacks are a tool for fraud prevention:

  Chargebacks and disputes

  When a chargeback is issued, all upgrades on your account are removed and your site is locked until you cancel the chargeback or pay a chargeback fee.

  If the dispute was made in error please try to cancel it with PayPal. Until it is cancelled, we cannot issue a refund or cancel the domain from our side as the payment is locked.

  Let me know if you have any questions.