renewal problem

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  mkearns2013 · Member · Dec 4, 2014 at 10:10 am

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  I can’t renew the domain as required. I keep getting reminders. Does the £70 I paid earlier include domain registration?

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Dec 4, 2014 at 4:57 pm

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  Hi there,

  The WordPress.com Premium plan you have was purchased separately from your domain mikekearns.net, so right now renewing the plan doesn’t automatically renew the domain. (Instead, you have a free domain credit to register an entirely new domain with that plan.)

  If you’d like, I can link your plan to that domain (to use the plan’s free domain credit on your domain mikekearns.net) and renew that domain for you now. Do you want me to go ahead and do that for you?

  Otherwise, you’re welcome to register a second domain for free with that Premium plan, and you can renew your existing domain from your My Upgrades page.

  Please let me know if you have any questions about that. :)

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  mkearns2013 · Member · Dec 4, 2014 at 5:17 pm

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  Hello Rachel, please go ahead with linking as you suggested (see below)
  ‘I can link your plan to that domain (to use the plan’s free domain credit on your domain mikekearns.net) and renew that domain for you now. Do you want me to go ahead and do that for you?’
  Best wishes, thanks
  Michael

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  rachelmcr · Member · Dec 4, 2014 at 5:28 pm

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  Hi Michael,

  Sure thing! I linked your domain mikekearns.net to your Premium plan, and the domain is now renewed through December 6, 2015. You’re all set with that. :)

  Just let me know if I can do anything more to help!