renewed Hosting and posts are gone

  • Unknown's avatar
    tiffanyskalski8 · Member ·

    Hello,

    My hosting for my website TiffanyandTea.com expired last year (through Bluehost) however I kept the domain. I just renewed my hosting through Bluehost and logged into my WordPress account, however all of my posts, pages, etc. are erased. Why is this? Is there a way to get them back? I had around 20 blog posts… Please help.

    Thank you,
    Tiffany

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hey there,

    Many thanks for reaching out.

    My hosting for my website TiffanyandTea.com expired last year (through Bluehost) however I kept the domain. I just renewed my hosting through Bluehost and logged into my WordPress account

    To check, did you log into WordPress.com or tiffanyandtea.com/wp-admin/?

    If WordPress.com, the posts wouldn’t reside here, but instead inside of tiffanyandtea.com/wp-admin/.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Bluehost deals in self-hosted WordPress, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    I hope this helps thus far.

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