Renewed subscription
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Hi, I renewed my subscription and paid $79, but then i noticed that i made a mistake. What i wanted to do is to get a new domain name and cancel my current one, but instead i renewed my current domain. When i cancelled the purchase, i only got a refund of $53. Why didn’t I get a full refund?
The blog I need help with is: (visible only to logged in users)
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Hello,
When you cancelled your purchases it only triggered a partial refund. I’ve just issued a refund for the remaining $26.
Refunds usually take about a week to process and show up on your statement. You can view, print or email yourself a copy of the refund receipt from your Billing History here:
https://wordpress.com/me/purchases/billing
Come back to me if you have any questions!
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Thank you so much.
After I purchased the premium plan, I was offered a 50% discount. Is there away to claim that offer and get a refund for the full amount that i paid.
Is there a phone number that I can call to speak with somebody regarding my account?
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Hi manush78,
Is there a phone number that I can call to speak with somebody regarding my account?
We don’t provide support by phone. However, as you have a paid WordPress.com plan, you can chat to staff about this using Live Chat Support:
https://en.support.wordpress.com/live-chat/
More support options are explained here:
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