Renewing an expired domain

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  matthewmeadowna · Member · Jul 28, 2015 at 11:28 pm

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  I have tried to renew our expired domain and keep getting a response saying that “the Domain is already registered and cannot be renewed.” What does that mean?

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Jul 29, 2015 at 4:47 am

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  That is the error you get if you use this URL:

  https://wordpress.com/checkout/18834742/renew-domain/matthew-meadow.com/?ref=expired-domain-alert

  …correct?

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  matthewmeadowna · Member · Jul 29, 2015 at 1:57 pm

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  yes!

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  staff-ozmodiar · Staff · Jul 29, 2015 at 4:52 pm

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  Okay, I see the issue.

  The problem is that the WordPress.com user account that you are posting from is not the owner or admin of the http://matthew-meadow.com/ domain upgrade.

  So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to renew http://matthew-meadow.com/.