renewing domain

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    Hey, there. I need to update my payment information for woodstockhaven. The problem is that I create the account while logged into a different wordpress account ‘The Bone Architect.’ So I can’t renew / update the payment for WoodstockHaven on the this account. I never use Bone Architect anymore and cannot for the life of me remember my password or even my log-in. I’m going to log out of woodstock haven and request a password update on Bone Architect, but in the future — is there a way I can transfer the domain solely to the word press woodstock haven log in so that I don’t have to do this again in the future? Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Once you’re logged into the thebonearchitect account you can transfer the domain over to this account, yes. Instructions to do that are here:

    Transfer a Domain to Another WordPress.com Account

    You can try resetting the password using the username. That will generate an email to the correct email address for that account, so if you still have access to the email you should be able to reset the password.

    If you no longer have access to the correct email, you can find our other account recovery options here:

    Account Recovery

    Given that you own an upgrade on that site a transaction ID is the easiest way to verify your ownership. If you no longer have the receipt, you can obtain that directly from PayPal:

    Retrieving a PayPal Transaction ID

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