renewing domain

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  serenamerry · Member · Mar 10, 2017 at 1:56 am

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  I need help renewing my domain for the amount I was paying. My credit card expired and now I don’t know how to renew for the same price. It’s wanting me to renew for $129 rather than $17…..

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Mar 10, 2017 at 11:02 am

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  Hi there,

  I see your domain mapping expired in November already and was removed from your account early in December, so it’s not possible to restore it to your account so you can renew it. We no longer sell that as a single upgrade, so you will need to purchase a plan to add a new domain mapping upgrade, but you can use the Personal plan instead of Premium.

  First go to My Site ->Plans and add the Personal Plan there. Then add the mapping at My Site ->Domains