Renewing my domain name

• 

  livedavid2 · Member · Jul 8, 2020 at 1:58 pm

  • Copy link
  • Add topic to favorites

  Hi dear team,
  I have received this message :
  The domain upgrade on your blog ‘The Pastor’s Wife Show Network’ has expired yesterday on June 21, 2020. Your blog is no longer available on the domain ‘thepastorswifeshow.com’. This is what i received. How can I have it back on track please.

• 

  staff-blorbo · Staff · Jul 8, 2020 at 6:42 pm

  • Copy link

  The domain can still be renewed from https://wordpress.com/me/purchases but you’ll need to be logged in as the account which own it to do so.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/

• 

  livedavid2 · Member · Jul 9, 2020 at 1:12 am

  • Copy link

  Thank you for your reply.
  I tried to follow the link :
  https://wordpress.com/me/purchases
  But there is no option available there other than – Need an expert and -Upgrade options.

  What can i do please.

  Thanks

• 

  kokkieh · Staff · Jul 9, 2020 at 6:15 am

  • Copy link

  You won’t see it under Purchases if you’re logged in as the livedavid2 account you’re using to post here, as this account is not a user on that site and doesn’t own the upgrades on it.

  Go to https://wordpress.com/me/ and click the Log Out button. Then log back in using the username under which you bought that domain instead. Then you’ll see it in the Purchases page for that account.

  If you don’t remember the details for the correct account, you’ll have to follow the account recovery process that staff-blorbo linked to above.