Renewing my WP account

• 

  wkn4igukgw · Member · Mar 19, 2020 at 3:29 pm

  • Copy link
  • Add topic to favorites

  Although you acknowledge I have an account by sending this invoice, when I try to get into my dashboard, I keep getting a message that I have no account. I’ve had a WP account since 2015. Please get me into my dashboard so that I can post.

• 

  staartmees · Member · Mar 19, 2020 at 3:38 pm

  • Copy link

  You are logged in as wkn4igukgw which is only 2 weeks old. It’s obvious you got charged on another account of yours. As you got an invoice from wordpress.com, you can very easily restore access to your old account by filling out the form at https://wordpress.com/support/account-recovery/