Renouvellement nom de domaine

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  iselalumnilehavre · Member · Jun 6, 2022 at 3:39 pm

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  Bonjour,
  J’avais un site internet isel-alumni.com mais le domaine a expiré récemment, je n’arrive absolument plus à ma connecter au backoffice ni à faire quoi que ce soit. Pourriez-vous me guider sur la marche à suivre ?
  Merci

  WP.com: Yes
  Correct account: Unknown

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  staff-totoro · Staff · Jun 7, 2022 at 12:01 am

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  Hi! I can use Google Translate to understand you: https://translate.google.com/

  You said:

  I had an isel-alumni.com website but the domain expired recently, I absolutely can’t connect to the backoffice or do anything. Could you guide me on how to proceed?

  I do not see any upgrades under your @iselalumnilehavre WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? I can confirm that isel-alumni.com is registered at WordPress.com but is under a different account and not your @iselalumnilehavre login.

  If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  Hope this helps point you in the right direction!