Request a refund of an upgrade when "cancel" isn't present.

• 

  tcfoodie · Member · Sep 8, 2012 at 2:09 am

  • Copy link
  • Add topic to favorites

  The “cancel” button isn’t available for the upgrade that automatically charged my card on file when it shouldn’t have…the upgrade was a $30.00 Custom Design renewal that I had taken off of automatic renewal two days prior to charging. The page itself says I should be able to request a refund, but I have not been able to find a way to do that.

  Thanks!
  tcfoodie
  Blog url: http://tcfoodie.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Sep 8, 2012 at 6:51 am

  • Copy link

  I’m sorry about that!

  I have canceled and refunded your Custom Design upgrade as requested.

  Please let us know if you need any further assistance!

• 

  tcfoodie · Member · Sep 8, 2012 at 3:43 pm

  • Copy link

  Thanks so much, Macmanx – super appreciated! I’ll upgrade it again at a later time – I love WordPress :D

  Have a great day!

  tcfoodie

• 

  staff-blorbo · Staff · Sep 8, 2012 at 5:48 pm

  • Copy link

  You’re welcome!