Request for Clarification Regarding Risk Classification from WooCommerce

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  duckdealershop · Member · Jul 21, 2026 at 4:35 pm

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  Hello all,
  
  Woocommerce Support really hate me, my website is newly opened, and I have only completed three sales so far. All three transactions were completed successfully, with no disputes, chargebacks, refunds, or customer complaints.

  Given this, I would appreciate an explanation from them of what specific factors led to my account being considered high risk and why a 120-day reserve is necessary in my case.

  I understand that payment providers need to manage risk, but I believe the decision should be based on actual account activity. In my case, there is no negative transaction history or evidence of risk.

  Is there anyway i can procede or do i just have to accept injustice ?

  Thank you.

  Kind regards,
  Nikolas