Request for Refund is being ignored :0(

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  oldtownalex · Member · Nov 3, 2013 at 12:08 pm

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  Request for Refund is being ignored. I asked several times for refund on a blog template upgrade within 30 days and never heard back. It would mean a lot to hear a response, as I’ve tried about 7 or so times to get a refund for a website template that proved to be wrong for my website. Your website touted refunds were available for website upgrades and now, that request hasn’t been honored.

  The blog I need help with is: (visible only to logged in users)

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  oldtownalex · Member · Nov 3, 2013 at 12:22 pm

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  Mistake! Someone responded to my last post and I never saw the response and I never received the notification. It took repeat attempts, but I did finally get a response.

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  kardotim · Member · Nov 3, 2013 at 3:54 pm

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  I’m glad it’s solved. You can reply to https://en.forums.wordpress.com/private-support/refund-request-not-going-through-0 is you have any other questions.

  Thank you!