Reset DNS configuration so that reset password email goes out

  • Unknown's avatar

    Over the weekend I created a blog on wordpress.com. I had copied some pages from another wordpress.com blog I have and got it looking just like I wanted. I then purchased a domain and had it configured to work with {newblog}.wordpress.com.

    Unfortunately, I did not add the necessary MX records, and had godaddy update the DNS servers to ns1.wordpress.com, etc.. Later, when I was done, I managed to mistype my password in such a way that I could no longer log in. When trying to reset my password, having the confirmation email sent to info@{newblog}.com, no email would arrive from wordpress.com, since there were no MX records in the DNS configuration I had done.

    I sent a note to The Staff a few hours ago, but haven’t heard back yet .. not sure what their turn-around time is or if they even got the note.

    Long story short, I need to reset {newblog}.wordpress.com? Or maybe add it as one of the blogs to {otherblog}.wordpress.com? Or some other better idea? Is there something I can do?

    Thank you,
    Greg

  • Unknown's avatar

    Hi Greg,
    I have flagged this thread so it gets Staff attention.

  • Unknown's avatar

    There is a small staff and many blogs to help – it can take a while (I had a few 18 hour time frames when I had some domain mapping questions) – I have flagged this for staff attention as they do monitor the forums.

  • Unknown's avatar

    ~~ Morning TT – have a nice week

  • Unknown's avatar

    Thank you so much !!!! I’ll sit tight. If there is something I can do on my end, or with godaddy, please let me know.

    Love WP !!!!!

  • Unknown's avatar

    ~~auxclass
    I hope you have a good week too. :)

  • The topic ‘Reset DNS configuration so that reset password email goes out’ is closed to new replies.