Reset password

  • Unknown's avatar
    shanilkapriyasad · Member ·

    Hi,
    I forgot my password to login this website.I tried reset password option.but i haven’t received password reset Email.Please help me to recover this.

    The site I need help with is [visible only to staff] (email visible only to moderators and staff)/. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by GoDaddy. Therefore, you need to contact them regarding your login issue.

    We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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