reset password not working

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  thainguyen84 · Member · Dec 5, 2016 at 3:46 am

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  I did not change my password but I cannot log into my account.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Dec 5, 2016 at 7:19 pm

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  Hi there,

  Have you ever contributed to GlotPress? If so, your password was automatically reset a few days ago.

  If you know the current password for your account, you can change it by following these instructions below:

  Passwords

  You can also change your password from the Settings tab on the WordPress.com home page:

  https://wordpress.com/me/security

  If you don’t have access to your account or forgot the password, you can request a new password by entering your email address here:

  http://wordpress.com/wp-login.php?action=lostpassword

  Please carefully follow the instructions. You’ll receive an email during the reset process, so make sure that you read it for instructions. If you don’t receive the email right away, check your spam folder, as well, because the confirmation email can end up there.

  Once you’ve reset your account password, you can see our suggestions for choosing a strong password here:

  http://en.support.wordpress.com/selecting-a-strong-password/

  Cheers,