Reset Password Problem

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  pokerbootcampindia · Member · May 11, 2022 at 8:28 am

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  Hello Team,

  We have a critical issues, being the owners of the website made on http://www.wordpress.org – by the url = http://www.pokerbootcamp.in – We are unable to access the admin dashboard even when we get the reset password email – the link given isn’t accessible. How are we supposed to change the password without a clickable link and add to that our website already broken so we are unable to access the website dashboard properly. Can you please look into this thoroughly as it’s very critical to our sales. Can you please send us a reset password link to (email visible only to moderators and staff)

  WP.com: Yes
  Correct account: Unknown

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  staff-doublebassd · Staff · May 11, 2022 at 6:18 pm

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  Hi there,

  Your site isn’t hosted here with us, but we might be able to point you in the right direction. I checked and see that your site is hosted with Go Daddy. I’d reach out to them to see if they can assist you with regaining access to your site:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  Going forward, these forums are for the sites hosted here, on our servers, but there is another forum for the free WordPress software. You can find that here:

  https://wordpress.org/support/forums/

  And here is information on resetting your dotorg password:

  https://wordpress.org/support/article/resetting-your-password/

  Hope this helps!