Reset password

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  kenyadshay · Member · Oct 11, 2021 at 8:54 pm

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  Im having trouble resetting my password

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  kenyadshay · Member · Oct 11, 2021 at 8:56 pm

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  I click the link that would allow me to reset my password and it routes me back to the login without an opportunity or email to reset my pw

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  staff-totoro · Staff · Oct 11, 2021 at 11:16 pm

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  Hi there,

  I do not see any sites under your @kenyadshay WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.