Resetting old domain
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Hi! We are updating our websites. The previous domain was enklaavi.fi, but we changed it on the admin dashboard to enklaaviry.fi. Could you possibly switch it back, so that we can access the admin page again? Thank you.
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Hi,
Are you sure that this is a WordPress.com site you are working on?
Neither enklaaviry.fi or enklaaviry.fi are associated with any WordPress.com sites. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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If you have a site using the WordPress software, but hosted elsewhere, is it possible that this is the solution you are looking for?
https://wordpress.org/support/article/changing-the-site-url/
It’s a fairly common mistake. I think we all make it at one point.
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