Resetting username and password

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  pagosachamber · Member · Jul 10, 2019 at 4:21 pm

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  I have been trying to reset my username and password. I successfully reset the password which took me in to WP main. When I try to use it for my third party site https://pagosachamber.com/wp-login.php I am locked out. Saying the UN or PW is incorrect.

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  staff-doublebassd · Staff · Jul 10, 2019 at 5:42 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!