Resposinveness & authentication issues

  • Unknown's avatar
    fedecollm · Member ·

    Hi! Hope all is well.
    The responsiveness of this site is not working for me.
    The sign up for free button in the cellphone displays in pink, while in WordPress it shows in red. Also, every time someone submits a their email address, it redirects us to a page to authenticate the characters displayed and I don’t want that.

    Let me know if you can help!
    Thanks,
    Marta

    Site: https://kewtpets.com.
    Correct account: Unknown

  • supernovia · Staff ·

    Hi Marta, for what it’s worth, the signup button looks to be the same color (red) for me, regardless of what screen size I use. Could it just depend on the viewer’s screen brightness?

    For this part:

    Also, every time someone submits a their email address, it redirects us to a page to authenticate the characters displayed and I don’t want that.

    Can you contact support for your plugin that’s collecting email addresses? They may have an option to fix that.

    Going forward, you’ll want to use the correct forum for self-managed WordPress installations:
    https://wordpress.org/support/forums/

    Here’s the difference between that and our managed WordPress services:
    https://get.wp.com

    Hoping this helps!

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