Restarting my website
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Hello! I’m not sure if I’m asking the right questions in the right place. My website joewhisney.com will not load. Does that mean I need to do something within WordPress? Or does it mean there is an issue with my hosting service? Or something else?
Thank you for helping me and for dealing with my barrage of questions!
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Hi! I took a quick look and it seems there’s an issue with the domain itself. Can you contact the company you bought it from?
Going forward, you’ll also want to use the correct forums for self-managed installations, at https://wordpress.org/support/forums/
Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
https://wordpress.com/pricingCheers!
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My hosting was through A2 Hosting. They say they support or have shared web hosting with WordPress. Should I attempt to renew through them or move over completely to WordPress?
Thank you for getting back to me!
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You’d be welcome to reach out to them to see what they have. If you can also send a link to the site that would help us know more about how to help.
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Apologies, I started to send a reply I was looking into, then realized I’d sent it on the wrong thread.
For this, right now I’d focus on where you bought the domain. If you bought it through your hosting, contact them right away to get that sorted out. The domain is on “hold” right now which (at least in my experience) is a sign that it’s in a grace period of sorts and needs immediate action. You probably do need to renew through them for now.
Once that’s resolved, you might be totally good to go. Or if you’d also like to move the site here to our services, so that your domain, hosting, and WordPress help are all in one place, you would be welcome. You would definitely need the current issue resolved, though, before you could help move the site here. Let us know once you’ve got it!
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