restore

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  hennaandcoffee · Member · Jul 13, 2022 at 7:18 pm

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  I installed a plugin with a theme and my site crashed. How do I restore it since I can’t login to my dashboard?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  supernovia · Staff · Jul 13, 2022 at 10:43 pm

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  Hey there! It sounds like your site isn’t hosted here with us, but since the error involves a plugin, these tips from WordPress.org may help:
  https://wordpress.org/support/article/managing-plugins/#manual-uninstallation

  Then, get in touch with the plugin provider to sort out the cause of the crash.

  Going forward, you’ll want to use the correct support forums for self-managed WordPress sites:
  https://wordpress.org/support

  Or we’d be happy to host your site here. Let us know if you have questions! https://wordpress.com/support/com-vs-org/#overview-of-options