Restore a old blog with all content

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  meerkatpastavenus355 · Member · Jan 18, 2022 at 6:28 pm

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  Hello, i was running a blog in 2019 that I ended up canceling and I would like to restore it to where it was when I left. Is that an option?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Jan 18, 2022 at 7:13 pm

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  What was the URL of the site you’re trying to recover?

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  meerkatpastavenus355 · Member · Jan 18, 2022 at 7:19 pm

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  rebeccavsreality.org

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  staff-blorbo · Staff · Jan 18, 2022 at 7:22 pm

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  We have no history of that domain ever being registered or hosted here, so it was using the self-hosted version of WordPress from WordPress.org.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  It was also not using our backup product https://jetpack.com/upgrade/backup/ so we cannot directly assist with this.

  I recommend contacting your former hosting provider as they may still have a backup of your account with them.