restore account

• 

  anhi0017 · Member · Mar 12, 2019 at 8:33 pm

  • Copy link
  • Add topic to favorites

  I used to work in a school where I made a paid WordPress-site: http://1to1.fredrikabremer.nu/
  Now the account seems to be closed, probably because of no payment. Is there any possibility for me to take over and restore the side with its content?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Mar 12, 2019 at 8:39 pm

  • Copy link

  Hi there,

  All signs point to the fact that your site is a self-hosted WordPress.org site, not a WordPress.com site.

  To clear up any confusion, self-hosted WordPress sites and WordPress.com are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  This sounds like a great question for the WordPress.org forum community – http://wordpress.org/support/forums

  I would also reach out the host for further assistance.

  Thanks!