Restore domain

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  joeydeem · Member · Jan 19, 2022 at 2:36 pm

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  Hey there,

  I accidentally canceled the wrong domain and now it is parked. I need this restored to my account, if possible!

  The domain is engineeredcoatings.co.uk

  Any help would be great!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Jan 19, 2022 at 8:40 pm

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  It looks like you’ve canceled the domain name, meaning you no longer own it.

  Please let us know which of these options works best for you:

  Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

  Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

  Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

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  joeydeem · Member · Jan 19, 2022 at 11:32 pm

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  Okay, I have now purchased a plan whilst skipping the domain option. Please can you reinstate the domain.

  Thanks a lot

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  staff-blorbo · Staff · Jan 19, 2022 at 11:56 pm

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  Excellent, I have restored https://engineeredcoatings.co.uk/ and attributed it to your paid plan as the plan’s free domain.

  Please let us know if you need any further assistance!

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  joeydeem · Member · Jan 20, 2022 at 12:45 am

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  Perfect thank you so much,

  I also had a GSuite set up on this domain, how would I go about reactivating this. Will I need to set up an email for a different name and then reactivate the previous email address?

  Thanks a lot

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  staff-totoro · Staff · Jan 20, 2022 at 1:57 am

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  Hi there,

  We are able to sell new GSuite plans, but once it’s cancelled control reverts back to Google.

  Your data should all still be there on their end though so you will just need to purchase your plan from them directly. On our end it looks like all the domain settings (to make GSuite work) are still in place and the good news is that all you need to do is re-active account for engineeredcoatings.co.uk and it should just work.

  Hope that helps. Please let us know if you have any more questions.