Restore the purchase and save the previous domain

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  parkseokwoo · Member · May 10, 2020 at 3:37 pm

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  Hello
  I canceled the premium upgrade of WordPress.com yesterday and got a refund. However, I have to open my website again. Can I restore the purchase and save the previous domain as before?

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  kokkieh · Staff · May 10, 2020 at 5:18 pm

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  Hi there,

  It’s not possible to reverse a refund – we no longer have that payment and have already sent it back to your bank.

  If you want the plan and domain back, please go to My Site ->Plans and buy a new plan. Once you’ve done that, let us know and we can also restore your domain to your account.

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  parkseokwoo · Member · May 10, 2020 at 6:02 pm

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  Yeah, thank you.

  I didn’t mean to get the refund again. I already got the refund.
  I mean, if I pay (or select a new plan) again, can you bring back the original domain which I selected before?

  So I’ve already reselected the plan and paid for it.
  Can you restore the domain?

  Now still I can use. https://thelevitesorg.wordpress.com
  But I want to restore this domain. http://www.thelevites.org

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  kokkieh · Staff · May 11, 2020 at 4:50 am

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  It looks like someone just helped you restore the domain via live chat, so I’m marking this as resolved.