Restoring a user with an expired email

• 

  tuurekau · Member · Mar 14, 2019 at 5:17 pm

  • Copy link
  • Add topic to favorites

  An old user of mine owns the domain for one of the sites I help to maintain. The password that I have for that user in my password manager doesn’t work. The email that I suspect is linked to the account is expired or someone else has registered it since. Is there a way to reset the password of the old user with some other method than email or move the ownership of the domain to a new user?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · Mar 15, 2019 at 2:43 pm

  • Copy link

  Hi –

  What site are you trying to gain access to? clubinfektio.com or a different one?

  If it is a WordPress.com site then you can recover the account with proof of ownership. Those details are outlined on the Account Recovery page.