Restoring backup to a suspended account

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  pradewitched · Member · Feb 22, 2021 at 2:03 pm

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  Hello, last year my friend told me he could help me make a site and I agreed to him, without knowing that it was a shared hosting. Now he doesn’t want to prolong his site and my account is suspended. He gave me the backup and now I don’t know what to do with the files and I want my site back.

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  staff-doublebassd · Staff · Feb 22, 2021 at 8:46 pm

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  Hi there,

  Is the site that was backed up the reason for your suspension? What is the URL of the site and what is the username of the account of yours that is suspended?

  If not, in order to move your content from one WordPress.com site to another, please visit our support pages on exporting and importing your content. Let me know if you have any questions.

  Thanks!

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  pradewitched · Member · Feb 23, 2021 at 3:40 am

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  No, the reason for suspension was my friend signed me up on a hosting and didn’t want to continue the hosting, he hasn’t paid the bills and I got suspended. But he gave me the manual backup and now I don’t know what to do. The site was litteratextilis.com

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  fstat · Staff · Feb 23, 2021 at 9:10 am

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  Hi there,

  If you’re looking at bringing your site here at WordPress.com, then you need to follow staff-doublebassd’s import instructions.

  If you’re looking at hosting it elsewhere, then you need to contact the hosting provider of your choice.

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  pradewitched · Member · Feb 23, 2021 at 9:14 am

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  Thank you!