Restricted from Deleting My WordPress Website

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  sandyshepgal · Member · Sep 13, 2023 at 3:30 pm

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  I tried to delete my website and was restricted from doing so and prompted to contact support. Support has sent links but none specifically pertaining to my situation. They did advise me to put my question out to the forum for help. Anyone have any insight for me?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  aisajib · Member · Sep 14, 2023 at 6:03 am

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  Hi there!

  I see that your account had an active chargeback. Could you please try closing your account again and let us know if it still doesn’t work? You can follow the steps here:

  

  Close Your Account

  in WordPress.com Support

  3 min read

  Closing your account deletes all sites you own and all their contents. After a few weeks, the data will be entirely purged from our system, and at this point, the process cannot be reversed. How to Close Your Account To permanently close your WordPress.com account, follow these steps: Consider if you need to close your account by reviewing these alternatives first. Cancel any active

  Please note that closing your WordPress.com account will delete all WordPress.com sites you own. If you’re okay with that, please follow the steps at the link above and let us know if it’s still asking you to contact support.

  Thanks!