RETRIEVE DOMAIN

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  habitationsavantage · Member · Mar 20, 2017 at 9:31 pm

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  I need to retrieve my domain habitationsavantage.com in urgence please.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Mar 20, 2017 at 9:46 pm

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  Hey there,

  I checked with our registrar and habitationsavantage.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

  Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
  the risk of someone else jumping in front of you to purchase the domain before you get the chance.

  Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

  I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

  Please visit the support page link for further instructions:

  Domain Expiration

  Let me know if you have any questions. Thank you!

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  habitationsavantage · Member · Mar 21, 2017 at 1:02 am

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  Thanks, i do accept to pay the 80$ and the 26$ Charge. Could you Please Renew the domain immediately for me. The crédit Card in my profile si Still valid. If you need anything else, please contact me.
  Sabrina Heroux
  (email visible only to moderators and staff)
  514-707-6698

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  staff-doublebassd · Staff · Mar 21, 2017 at 3:08 am

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore habitationsavantage.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  habitationsavantage · Member · Mar 21, 2017 at 3:49 pm

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  Hi,
  Thank you VERY much for your help.Have you been able to reach the registrar ? How can I expect to get an answer ?
  Is there a contact number in order for me to reach them directly ? Thank you for considering this an urgence since I am no longer able to get my business email…
  Sabrina,

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  habitationsavantage · Member · Mar 21, 2017 at 5:19 pm

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  Any development ?

  Thanks,
  Sabrina

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  staff-doublebassd · Staff · Mar 21, 2017 at 8:08 pm

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  Hey there,

  I was able to restore your domain habitationsavantage.com successfully! I sent the manual payment for the subscriptions through email, but the domain is up and running, and you should be good to go!

  Let me know if you have any questions. Thanks!