Retrieving locked domain name?
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Hi there,
I tried to set up a new WordPress.com page yesterday, and paid for the $96 one-year package with a domain name. After getting frustrated fiddling around with Gutenberg for a couple of hours, I decided I wanted to install the Classic Editor plugin, but that I’d have to upgrade to a $300-a-year business account to do that. So I canceled my account and got a $78 refund for everything but my domain name, with the intention of switching to WordPress.org. After doing some additional research, I was unable to figure out how to easily transfer the domain name; almost everything I read suggested I use Bluehost, which is what my husband uses. So I thought if I canceled the domain registered on WordPress.com, I would get the additional $18 back, the domain name would be released, and I could just entirely start the process over from scratch using Bluehost — a clean beginning. But even though I never got a refund for the domain name, I am now getting an error message saying that the domain is not accessible, and that it’s associated with ‘another wordpress.com account.’ I actually think it is somehow still associated with my account — after all, I paid for it! — but I’m unable to access it. Is there any way to ‘reactivate’ this domain name? I really would like to use it, and since I’ve paid for it, and WordPress.com still has the money I paid for it, it seems like I should be able to. Thanks for any advice you can share! #modlookThe blog I need help with is: (visible only to logged in users)
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Just a note that the automatic note generated by wordpress.com is not right: “The blog I need help with is sarahgreencarmichael.wordpress.com.” That’s not true. It’s visitingthelakedistrict.com.
Thanks for nothing, WordPress.com AI system!
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Hi there,
After getting frustrated fiddling around with Gutenberg for a couple of hours, I decided I wanted to install the Classic Editor plugin
The Classic Editor is built into all WordPress.com sites, and does not require use of a plugin. You can switch to it at any time via the option menu inside the editor.
After doing some additional research, I was unable to figure out how to easily transfer the domain name
We outline the steps for transferring a domain to another provider here:
https://en.support.wordpress.com/transfer-domain-registration/
However, it is not possible to transfer any domain during the first 60 days after registration. This is true no matter where you register a domain.
We outline other options for using a domain registered with us through another hosting service here:
https://en.support.wordpress.com/domains/move-domain/
I could just entirely start the process over from scratch using Bluehost — a clean beginning
Keep in mind that if you switch to Bluehost, you’ll be using the open source WordPress software found on WordPress.org, which is quite a bit more complex than WordPress.com. You’ll be responsible for your own site security and backups, unless you select a hosting plan at Bluehost that includes that, and you’ll be responsible for your own software updates of the WordPress software and any plugins or themes you install.
Depending on your hosting plan you might also have memory and bandwidth limitations, both of which are unlimited even on the free plan with WordPress.com, and you should be aware that Bluehost support will only help you with issues related to your hosting account, not with the WordPress software itself, again unless you specifically purchase a hosting plan which includes WordPress support.
If you’re sure you want to go the self-hosted route Bluehost is an excellent provider to use, but it’s important that you make an informed decision.
You can see a comparison of the two versions of WordPress here:
So I thought if I canceled the domain registered on WordPress.com, I would get the additional $18 back, the domain name would be released,
You should have received a refund for the domain portion as well. I can refund that for you now. But the domain will not be immediately released.
Cancelled domains are not released immediately, and it can take anything from a few days to over a year before a cancelled domain becomes available again, if at all. You should never cancel a domain that you still want to use, as there’s no guarantee that you’ll be able to use it again somewhere else in future.
In this case your domain should be available again by next weekend, at which point you’ll be able to register it somewhere else. But there is also the chance that once its released someone else can buy it before you’re able to, in which case you’ll lose it.
Else we can also still restore the domain to your account.
Please confirm whether you’d like a refund for the domain, or whether we should restore it to your account.
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