Returning Wisepad Hardware

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  eyeandearcontrolrecords · Member · Aug 30, 2022 at 10:11 pm

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  Hello, I am looking to return the Wisepad hardware that I purchased to use with WC Payments. There is no option to click on the purchase under ‘my purchases’. How do I do this?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Aug 31, 2022 at 2:51 pm

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  Hi there,

  Is this in reference to the WisePad 3?

  https://woocommerce.com/products/wisepad3-card-reader/

  If so, we’ll need to connect you with to WooCommerce staff. If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org

  Thanks!