Reverse an account cancellation and website closure

• 

  jake2b82af5be03 · Member · Nov 25, 2020 at 7:49 pm

  • Copy link
  • Add topic to favorites

  Hello ,

  I have deleted my account and website, however will this delete my email address associated with the domain paid for? (I assume after the 30 days data purge?)

  If so, can I have the above recovered please.

  Many thanks

  Jake

• 

  staff-blorbo · Staff · Nov 25, 2020 at 9:34 pm

  • Copy link

  You can recover a deleted account by replying to our account deletion confirmation email.

• 

  jake2b82af5be03 · Member · Nov 26, 2020 at 10:11 am

  • Copy link

  Hey thanks for the reply!

  I never got an email unfortunately?

• 

  staff-mckluskey · Staff · Nov 26, 2020 at 11:21 am

  • Copy link

  Have you checked your Spam/Junk folder? That email is sent automatically when you delete an account.

  If you don’t see it, you will need to send an email (from the email address you used on the closed account) to passwordhelp@wordpress.com. Our Account Recovery team will get back to you from there.

• 

  jake2b82af5be03 · Member · Nov 26, 2020 at 11:43 am

  • Copy link

  No nothing in either.

  Thanks for the email address I will send this now :)

  Thanks!

• 

  jake2b82af5be03 · Member · Nov 26, 2020 at 3:20 pm

  • Copy link

  Do they normally reply quickly or is there also other emails I can contact for the deletion of my account/website etc?

  Thanks again!

  Jake

• 

  staff-blorbo · Staff · Nov 26, 2020 at 7:40 pm

  • Copy link

  It can take a few days for them to reply, especially with today being a US holiday.

• 

  jake2b82af5be03 · Member · Nov 27, 2020 at 9:54 am

  • Copy link

  Thanks for the response! :)