Reverting from wpcomstaging.com to wordpress.com

  • Unknown's avatar

    Prior to downgrading to a free plan, my site used to be mapped to bankleaderboard.wordpress.com. It is now mapped to bankleaderboard.wpcomstaging.com and also has a few bugs. I’d would like to completely revert back to bankleaderboard.wordpress.com. Issue is similar to https://wordpress.com/forums/topic/why-did-url-change-to-wpcomstaging/. Thanks.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    In order to close your account and site, we need to downgrade your site.

    We must confirm that you understand:

    1. Any content (pages, posts, media, comments, etc) added after adding outside themes and plugins will be lost.

    2. Any custom content created by plugins and themes will not be carried over.

    3. Plugins and third-party themes can no longer be used.

    4. The site will revert to using the old theme.

    Please make backups, and ensure you have your content ready to re-upload if needed. We can proceed once you’ve confirmed.

    Thanks,

  • Unknown's avatar

    That sounds good. Please proceed. Thank you.

  • Thanks for confirming. We have removed the business features from your site.

    You can now follow the steps here to permanently close your account, which will delete all sites under that account as well as remove your personal data from our service: https://wordpress.com/me/account/close

    Sorry to see you go, but I wish you the best of luck!

  • The topic ‘Reverting from wpcomstaging.com to wordpress.com’ is closed to new replies.