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Forums / Revoke purchase

Revoke purchase

  • Unknown's avatar
    vetlebcec98566b · Member · Oct 18, 2023 at 7:16 am
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    Hello.

    I purchased a subscription earlier today, but I would like to cancel it and get a refund. It says that when accessing automatix.no, it will start redirecting to automatixno.wordpress.com. This is definetely not what I want. How do I just delete everything I
    ve made inside wordpress, and have noe redirect?

    The website is still going to be active, I’m just going to use a different website builder

    Best regards
    Vetle Haakestad

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    fstat · Staff · Oct 18, 2023 at 8:15 am
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    Hi Vetle,

    I understand that you’d like your domain automatix.no to serve as the primary address without redirecting to automatixno.wordpress.com. The good news is that with the Business plan you’ve recently purchased, you can absolutely set automatix.no as your site’s primary address. To do this, you’ll need to update your domain’s name servers. Here’s a detailed guide on how to make that change: https://wordpress.com/support/domains/change-name-servers/

    However, if after this you still decide to cancel and want a refund, I completely understand. We want you to be happy with your purchase. You can easily cancel your upgrades by following the instructions in this guide: https://wordpress.com/support/manage-purchases/cancel-a-purchase/

    Please let me know how you’d like to proceed, or if you have any other questions or concerns. We’re here to help.

  • The topic ‘Revoke purchase’ is closed to new replies.

Tags

  • account
  • payment
  • refund
  • wpcombusiness
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from vetlebcec98566b

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