Route 53 Traffic Problem (Although followed official documentation.)

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    Hello I’m the one who’s hosting wordpress website on 18.207.29.96 EC2 instance and the code itself has no problems at all because it works quite appropriately on instance itself, however, when connected to Route 53, it’s not working with some errors with broken icons and terminated opening slides with none of animation and screen in first gear-off part. Could you help me about this? I’ve followed strictly the steps mentioned in the URL below: https://console.aws.amazon.com/support/home#/case/?displayId=5455096971&language=en Elastic IP was definitely associated and pasted into IP 4 address as a type in Route 53… Thank you kindly.

    Hey there, I’ve heard back from our internal team. They’ve let us know that there is an issue with the configuration of your WordPress engine hosted on AWS. WordPress isn’t linking all the pictures and everything to the domain name, it’s linking them to the IP, this is why http://18.207.29.96/ works and http://sukwooh.com does not. WordPress is not one of the third party applications supported by AWS support, so in an effort to get you the best support possible, please reach out to WordPress support at https://en.support.wordpress.com/ I apologize for any inconvenience this may cause. Please let us know if there’s anything we can do to assist you with your AWS services. Best regards, Emma D. Amazon Web Services Check out the AWS Support Knowledge Center, a knowledge base of articles and videos that answer customer questions about AWS services: https://aws.amazon.com/premiumsupport/knowledge-center/?icmpid=support_email_category We value your feedback. Please rate my response using the link below. =================================================== To contact us again about this case, please return to the AWS Support Center using the following URL: https://console.aws.amazon.com/support/home#/case/?displayId=5493226601&language=en (If you are connecting by federation, log in before following the link.) *Please note: this e-mail was sent from an address that cannot accept incoming e-mail. Please use the link above if you need to contact us again about this same issue. ==================================================================== Learn to work with the AWS Cloud. Get started with free online videos and self-paced labs at http://aws.amazon.com/training/ ==================================================================== Amazon Web Services, Inc. and affiliates

  • Hi there,

    Looks like you’re in the wrong forum. Since you’re using the self-hosted version of WordPress you need to seek help at the WordPress.org forums:

    https://wordpress.org/support/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

  • The topic ‘Route 53 Traffic Problem (Although followed official documentation.)’ is closed to new replies.