Safari crashes when attempting to access my site

  • Unknown's avatar

    Safari crashes when attempting to access my site. Chrome is fine. I’m running Yosemite and have the latest updates.
    My debugging thus far:
    A. reboot
    B. All the cache and history clearing per wordpress recommendations.
    C. Tried earlier version of Safari on another laptop running Yosemite (version 8.0.8 (10600.8.9))
    D. I have run the traceroute diagnostic from the Terminal app and get:
    JohnP-MBPro:~ johnpearson$ traceroute pearsonjc.wordpress.com
    traceroute: Warning: pearsonjc.wordpress.com has multiple addresses; using 192.0.78.12
    traceroute to lb.wordpress.com (192.0.78.12), 64 hops max, 52 byte packets
    1 10.0.1.1 (10.0.1.1) 1.655 ms 2.287 ms 1.310 ms
    2 * * *
    3 * * *
    This continued in a similar fashion to row 64, and then quit.
    D. Developer debugging, e.g., Network Requests, but Safari crashes before any output obtained.

    The blog I need help with is: (visible only to logged in users)

  • I am unable to replicate this issue. pearsonjc.wordpress.com loads just fine on Safari/Yosemite for me.

    Given that Chrome loads the site for you, I’m inclined to think it is something with your Safari install rather than any network/server issue.

  • Unknown's avatar

    I am having a similar issue! I still cannot sign into my website. I have tried Chrome and I tried removing all my website data but it still isn’t let me sign into my website. I have a mac and am fully updated. Please help!

  • Unknown's avatar

    Thanks rootjosh. I did some additional debugging — could you review the following and see if this provides any insight into my problem?

    I created a new site, and copy/pasted the content from the original — it does not crash. The original site still crashes. The original site started crashing after I attempted to delist it from search engines and assign a password. I couldn’t get that to work so went back to public mode, and after that, the site would crash for me.

  • @pearsonjc

    That is pretty odd. But I still don’t see anything that would be connected to the WordPress.com system in that report.

  • Unknown's avatar
  • @mcatsportscamp

    I’m sorry to hear that you are having trouble. However, mcatsportscamp.com is a self-hosted WordPress.org blog, which we really can’t help with.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

    WordPress.org has complete documentation and support sites for self-hosted/installed versions of WordPress.org at http://codex.wordpress.org/ and http://wordpress.org/support/

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