saying I don’t have a website after changing password
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saying I don’t have a website after changing password
The site I need help with is http://www.intracellresearchgroup.com. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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However….
It sounds like maybe you logged into WordPress.com instead of logging into your own website?
Or, because your site is connected with Jetpack, perhaps you meant to log into a different WordPress.com user account that is associated with your Jetpack connection?
Either way, the WordPress.com user account you are posting from is not connected to the site http://www.intracellresearchgroup.com/ in any way as far as I can tell. So somewhere there’s an error in where you’ve logged in or what account you are logged into.
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