seem to have lost my preium subscription -for myseniorcoach it disapeareed

  • Unknown's avatar
    director3cb75765d2 · Member ·

    started with a free account myseniorcoach.com upgraded to personal than today upgraded to premium —it has disappeared.

    Today I started with a free account- windhorseblog.com -I own the domain so upgraded to personal to use it.

    my dash board has two accounts windhorsebloge.com -my preium subscription for myseniorcoack has disappeared along with my money —-at this time I would like to use my preium plan for windhorseblog,com and cancel myseniorcoach.com -I will need you help-I made three purchases personal plan for windhorselife.com personal 2.personal for myseniorcoach.com 3 upgrade to preium for myseniorcoach.com.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hey there,

    Many thanks for reaching out.

    It looks like myseniorcoach.com is a site registered and purchased with GoDaddy, does that sound familiar?

    It looks like windhorsebloge.com, is with this WordPress.com account, with the personal plan.

    To check, are you looking to consolidate myseniorcoach.com and windhorsebloge.com into this WordPress.com account?

    Many thanks in advance!

  • Unknown's avatar
    director3cb75765d2 · Member ·

    Thank you for responding- windhorseblog.com was registered with GoDaddy along with myseniorcoach.com- Windhorseblog.com was transferred to WordPress 2 week ago –

    Windhorseblog is not attached to our WP account nor is myseniorcoach –

    We would like to start publishing yet the website is <again>not attatched to the websiteblog-

    Thank you

    Windhorse

  • Unknown's avatar
    dragstor · Member ·

    Hey, @director3cb75765d2!

    windhorseblog.com was registered with GoDaddy along with myseniorcoach.com- Windhorseblog.com was transferred to WordPress 2 week ago –

    Windhorseblog is not attached to our WP account nor is myseniorcoach –

    We would like to start publishing yet the website is <again>not attatched to the websiteblog-

    According to our records, you canceled the transfer 22 days ago for the domain myseniorcoach.com, so it’s still with GoDaddy:

    https://www.whois.com/whois/myseniorcoach.com

    Regarding your domain windhorseblog.com — it’s with your WordPress.com site and configured as a primary site address.

    However, it uses A records not associated with WordPress.com, so you will want to restore the default ones if you want to use it with a WordPress.com site.

    Here’s how:

    WP
    Domains » Manage Your DNS Records
    in WordPress.com Support
    4 min read
    DNS records are special settings that control what people see when they visit your domain. They also allow you to connect your domain to third-party services such as an email provider. This guide will show you how to add, remove, and change your domain’s DNS records. Reasons for Editing DNS Records You may want to edit the DNS for your domain if you are: Verifying your ownership of a d

    After restoring the default A records, it will start showing your WordPress.com site.

    Let us know if this helped!

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