Serious Login/Delete Content Issue

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  badfishbrenna · Member · May 16, 2019 at 3:04 pm

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  Hi,

  My employer found an old blog of mine, and requested I delete all content.
  I know what email address I used to create this very old account, but I no longer have access to it. In fact, I’ve tried to recover access to it over the past ten years several times through Microsoft, and I’ve been denied verification.
  Basically it’s a snowball affect of old emails and phone numbers.
  I’ve tried calling support, and was told the only way to get help was through this forum.
  I’ve created a new wordpress acct just to access help.
  How can I please provide whatever information needed for the whole content to be removed ASAP?

  The blog I need help with is: (visible only to logged in users)

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  badfishbrenna · Member · May 16, 2019 at 3:07 pm

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  UPDATE: I did not realize the first post autopopulated a link. The blog I need help with is not in the original post, it is:

  About

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  kokkieh · Staff · May 17, 2019 at 9:11 am

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  Hi there,

  We cannot take a site offline at a third party’s request under any circumstances. To take the site offline you must be logged in as the account that owns it. If you no longer have access to the correct email address, the only way we can give you access is if you verify your ownership of the account via our account recovery process:

  Recover Your Account

  I’ve tried calling support,

  We do not provide phone support, so whoever you called, it wasn’t WordPress.com support.