Server Error
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I am having trouble with my site. Every time I try to go to my page it says it couldn’t get a secure connection to server. Any ideas on what I should do? I’m still new to Word Press so I’m kind of struggling.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
The only sites I see on your @bmtbkayla WordPress.com account when I check on our end are listed here:
– https://piecestoplaces.wordpress.com/
However, when I visit that site it loads for me without issue, and still displays the demo content that was there when the site was first created in May.
Is it possible you created your site under a different login that we are not able to see? What is the URL of the site you are needing help with?
Happy to check in our system so we can take a closer look.
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Hi there,
The site that I’m having trouble with is piecestoplaces.com (it is my blog)
Every time I try to go to it (or one of my followers tries) it comes up with a server error and says that the connection is not secure.
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Hi again,
Thanks for clarifying. We can’t help directly because we don’t host piecestoplaces.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.
Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.
Typically when you get insecure error like that when you visit your site, it’s due to a misconfiguration of your domain (typically your SSL configuration that allows your site to have a secure ‘https’ address) and this is something that your host can help you with. Please reach out to Bluehost support and they should be able to get this resolved for you, thanks!
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Ok, thank you so so much for clarifying that for me. I’ll definitely reach out to them!
Thank you again!
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