Share buttons not loading
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I have a blog where share buttons at the bottom of the page are not loading:
(see “loading…” at the bottom of the page below the picture of a dog)
Interestingly it works for this blog:
Does anyone see any reason why this doesn’t work?
The blog I need help with is: (visible only to logged in users)
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Hi there,
It looks like you actually have shares disabled on that post, so it shouldn’t be showing anything at all:
Edit the post, and enable buttons. Then update. Let me know if the buttons still won’t load after you do that.
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Hello,
I enabled it but it’s still showing as loading and buttons are still not visible.
Thanks
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Hello,
I just enabled it but it still doesn’t show for this post – still loading…
Thanks
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Odd. I tried turning the sharing off and on to see if that would help. I didn’t.
I noticed there is a sharing option near the top of the page. Could you temporarily remove that so we can see if it helps? I also noticed the social icons might not be pointing where you want them.
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I actually added those sharing buttons to try to fix it as the part 2 has got them and it works. Anyway I removed them so you can see that there is still “loading…” at the bottom. It doesn’t fix it though.
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It’s definitely working for me: https://d.pr/i/Yn3ofR
First, please make sure that your browser is up to date: https://browsehappy.com/
If it is not, please try updating your browser or switching to a different browser.
If it is, please do these two things:
1. Try clearing your browser’s cache and cookies.
2. Try with all browser extensions or add-ons temporarily disabled.
Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.
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I’m using the latest Google Chrome 83 and see the same issue with incognito without any extension even after clearing browser cache and cookies.
I noticed few times that it was there but mostly it’s just loading without any button. You might also see it if you reload the page few times if you managed to see it fine. Mostly it’s not there however.
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I’ve tried a few refreshes, it continues to work for me.
Are you on a mobile or occasionally unstable connection?
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I’m on fast connection but see it also on mobile. Actually I didn’t see it on another mobile phone.
Interestingly I also tried
and it shows there as well (the newest browser is Chrome 75 but as I said I saw it on 83 locally as well).
It’s very odd.
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The Like and Reblog buttons load on both the original posts now for me as well. I don’t see the “Loading…” indicator I saw last week.
I think I might have found the issue. Your theme does not display sharing buttons at the bottom of the post, but instead adds them to the top in the left margin:
But on the demo site those buttons are set to Icon Only.
On your site you have the official buttons selected, which causes them to not fit in that space:
Please see if switching the buttons to icon only makes any difference on your end. You’ll find that setting at Tools ->Marketing ->Sharing buttons
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