sharing button section coming up blank

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  lusmilamccoll · Member · Mar 16, 2019 at 4:09 pm

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  when I go onto my site in wordpress, and go to the sharing section, it comes up total blank page. it only happens for the sharing section and no others. I cannot add sharing widgets to side bars, footers, because they all come up blank. can you help me? thanks!

  lusmila

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Mar 18, 2019 at 2:20 pm

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  Lusmila –

  Good morning :)

  I’ve had a look at http://lusmila.me/ and that site is not using WordPress.com. It’s registered at GoDaddy and pointed to WebToast. This indicates that your site is running the open source WordPress installation versus using our managed environment from WordPress.com.

  Help for that site will come from the community of volunteers at https://wordpress.org/support/forums/

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  lusmilamccoll · Member · Mar 18, 2019 at 3:01 pm

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  thanks so much. So i am bit confused. SO, it has to be registered and run under wordpress.com to access the button sharing? is that it? just getting clarity. thanks so much for your help. I am a newbie at this.

  lusmila

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  fstat · Staff · Mar 18, 2019 at 3:40 pm

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  Hi there,

  I can see the sharing buttons below your posts if you cannot access the Sharing Buttons page (https://wordpress.com/sharing/buttons/) I suggest clearing your browser’s cache or trying another browser.

  If this still doesn’t work or you have more questions, just let me know and I’ll be happy to help!