Sharing problem with pinterest

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  charlottetc · Member · Apr 30, 2020 at 6:37 pm

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  Hello, I have a problem sharing my articles on Pinterest, when I share an article it then appears on pinterest as “error” with a black image… The problem not coming from Pinterest so it would come from my blog or I do not know how to solve this problem … If anyone could help me!

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Apr 30, 2020 at 10:34 pm

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  Would you please give us a link to the post which returned this error?

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  charlottetc · Member · May 1, 2020 at 2:23 pm

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  All the links in my blog doesn’t work with pinterest

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  staff-blorbo · Staff · May 1, 2020 at 6:53 pm

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  I don’t see anything that would be blocking that on our end.

  Have you contacted Pinterest’s support about this?

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  charlottetc · Member · May 2, 2020 at 12:52 pm

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  Yes I contacted Pinterest and the problem does not come from Pinterest, the problem comes from my blog but I do not know how to solve it

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  kokkieh · Staff · May 2, 2020 at 1:40 pm

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  Can you please ask them if they can give us any more information on any errors they might see on their end?

  We don’t have any control over what Pinterest displays for links you share over there – the data they display comes from meta tags in your site’s HTML headers, and your posts are showing all the meta tags they should have, including ones for the featured image.

  So the problem here is with how that image is being pulled in on Pinterest’s end, so unless they have more details for us on what they’re having trouble accessing, there’s not much we can do here.