Showing Not Secure on web browsers (Chrome,Safari,Firefox)

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  koalatrufflekleopatra99025 · Member · Dec 30, 2021 at 7:40 pm

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  Hi,
  I would like to ask about our not secure problem. On the link, it says ‘your connection to this site is not secure’. Do not we have an SSL certification? Please advice.

  Thank you,
  Sirus

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Dec 30, 2021 at 11:23 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  koalatrufflekleopatra99025 · Member · Dec 31, 2021 at 1:47 am

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  Hi,

  See the link below.

  http://www.sirusship.com

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  staff-blorbo · Staff · Dec 31, 2021 at 7:14 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  And, they do have some options for you at https://wordpress.org/support/article/https-for-wordpress/