sign of ‘add to cart’ is not working with woocoommerce

  • Unknown's avatar
    shishticom · Member ·

    Hello,
    I appreciate our kind help to pls sort out this important issue. 2 days ago i updated the woocommerce plugin and, after that the ‘add to cart’ sign is not working in mostly pages.

    I appreciate your kind help as its e-commerce website, and, without add to cart means a big loss.

    plus, i got this email from wordpress:

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.6
    Current theme: Electro (version 2.7.2)
    Current plugin: Jetpack by WordPress.com (version 9.2.1)
    PHP version 7.4.12

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 83 of the file /var/www/wptbox/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-autoloader-locator.php. Error message: require(): Failed opening required ‘/var/www/wptbox/wp-content/plugins/woocommerce/vendor/composer/jetpack_autoload_classmap.php’ (include_path=’.:/usr/local/lib/php’)

  • staff-ozmodiar · Staff ·

    Hi there,

    If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

    https://woocommerce.com/my-account/create-a-ticket/

    But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

    https://wordpress.org/support/plugin/woocommerce

    These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

    WordPress.com vs. WordPress.org

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